We'll deduct $6.95 from the refund for use of our returns shipping label. For hygienic reasons, we do not accept returns for cosmetics, earrings, undergarments, and beauty tools (including makeup brushes, sponges, and hair tools). You will receive an email with your new order number. Please use Chrome or Firefox for the best experience. We will continue to update our website if any additional delays are expected. Princess Polly is not responsible for non-Princess Polly items mistakenly returned, and may not be able to recover these items. Your original installment amounts will remain the same and your final payment/s will be less or cancelled depending on the return amount. Still no luck finding this one? This is beautiful piece in fantastic condition, no damage, discolouration or fading. Please allow at least 6 business days for your return to be processed by our team. We aim to have all US orders shipped the same business day if placed Mon-Fri before 2:00pm Pacific Time. Our customers and our team remain our top priority. Light wear and fading. For all orders shipped to Canada and the UK - import duties and taxes will be paid at checkout. Description/photo of the item you received. Can I transfer my AU or US Gift Card to use on the other site? along with a 20% discount code!! Easy! Comments for Princess Polly (4) Add Your Comment Submit. Don’t worry babe, we are constantly working to improve your experience, so stay tuned! Our USA Store is a totally separate website, so different products may be available. International return packages can take 4 weeks or more to reach our facility. Find many great new & used options and get the best deals for Disney Princess Little Kingdom MagiClip Dolls 4 dolls 6 dresses at the best online prices at eBay! Original shipping fees (if applicable) are non refundable. Uh oh! Good overall condition. Simply opt for the refund when booking your return. We ship from LA so you'll receive your order super fast! It's important to keep up your payments in AfterPay to avoid late fees on any overdue payments! Promo code not applying? Just make sure to check your junk/spam folder for the automated notification. Includes Polly Pocket, Throne, and ring base. Find many great new & used options and get the best deals for Polly Princess Beige Wild Dreams Short Shorts Women’s Size 2 NEW at the best online prices at eBay! If you wish to use it on the USA Store, please email hi@princesspolly.com and we'll transfer it for you! CAN I CHANGE THE TYPE OF RETURN I REQUESTED? International orders will make their way to customs upon departure and entry into your country, so be sure to give it some time just in case you are not seeing any movement on your package. High quality Princess Holly gifts and merchandise. Get shipping cost. polly pocket dolls lot Disney Princess. We accept all major credit and debits cards, as well as PayPal. Duties, taxes, and VAT are not refunded on international returns. Please double check the shipping option you selected. Polly Plays princess is a Cute little Polly on a Gold Outfit and she sits on her throne when inserted into the ring band. If you've previously had an account with us, you'll need to create a new account on the USA Store. You can also email our team directly with all of the above to hi@princesspolly.com! Unfortunately, this means we are unable to make any changes as it’s already being processed at the warehouse (literally within seconds). excludes cosmetics). Gift cards are non refundable. Your return will be processed as normal when we receive the items, so you are obligated to submit payment until we have processed your return since AfterPay is a third party company. Refunds will appear back to the original payment within 7 business days depending on your bank's clearance times. Free shipping for many products! You have exceeded the $2,000 transaction limit with Afterpay. Not to worry, just shoot us an email so we can help! Princess Polly Online Pty Ltd 71 Shipper Drive, Coomera, QLD, 4209 PO Box 561, Arundel BC, 4214 QLD, Australia Tel: +61 7 3123 4030 Email: eshop@princesspolly.com.au externe Quellen. We'll need to update this with the carrier. Click here to book a return with US Store, Click here to book a return with AU Store. We’ll let you know your new order deets via email once processed! Not a problem at all! Be sure to include the pink flyer with your order number in your package. Please have an image of the faulty item ready for when you receive a reply, as you won’t be able to attach the image on the “Contact Us” form. I PAID WITH A GIFT CARD AND REQUESTED A REFUND, WHERE DOES THE MONEY REFUND TO? For hygiene reasons, some items are non-returnable. All refunds will be processed back to the original payment method used to place the order. The US app is available in the following app stores: United States, Canada, United Kingdom, Norway, Switzerland, and all of the EU (Austria, Belgium, Bulgaria, Croatia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden), The AU app is available in the following app stores: Australia, China, Hong Kong, Japan, New Zealand, Singapore, and South Korea. If you’re having trouble applying either of these, send a screenshot of the page that displays to our Customer Experience team so we can help! If you booked a return online and used our label, your return was shipped with ground shipping - which can take up to 7-10 business days to reach our returns team. Firstly, please make sure the item isn’t lost amongst the wrapping or stuck to the inside of the parcel. Teenagers ready to dress up again are turning to online brands Shein and Princess… Goldman Sachs downgrades India’s growth forecast as Covid cases rise . You are ${ shippingDifference | money } away from free US shipping. 1992 Polly Pocket Princess Pollys necklace It is really hard to find polly pocket with original packaging The price is for 1 set. Items may be returned within 30 days of delivery for an exchange, gift card, or refund. Alllll over the world baby! Not to worry! Please note - if you would like to switch your exchange or store credit to a refund, $6.95 will be deducted from your total refund amount for use of our return label. Yes of course! Receiving a cancellation/refund notification email from us will confirm we've already gone ahead and issued you a refund for the out of stock item(s). Please follow the instructions, depending on your order number. This may show as a ‘label created’ status with the carrier, and the carrier may take 24 hours to update tracking information online. Items must be received in original condition - unworn, unwashed, with all tags still attached. USA customers also have the option to checkout with Afterpay, a third party company who will set you up with a fortnightly payment plan to pay off your items and receive them straight away! We also offer local returns and have a US-based Customer Experience team ready to help! If you’re still not having any luck, please send a screenshot of the error message that displays to our Customer Experience team so we can better assist you! If you received a shipping confirmation email, then your order has been dispatched and is currently with the carrier. 1–3 business days. Can you tell me when something is being restocked? For our international babes, we’ll get your order out the door within 24 hours. If the payments have already been made when you return the items, the amounts will be removed from your Afterpay payment plan and/or the initial payments refunded. This will usually be the case if the stock wasn't available when we came to process your order. It's important to keep up your payments in AfterPay … If your return was posted with our Free Returns Label, we'll also deduct $6.95 from the refund amount. HOW LONG WILL IT TAKE TO PROCESS MY RETURN? Once your return has been processed, log in to your AfterPay account to check out your new payment schedule! We now offer FREE 2-Day Shipping when you spend $50 or more. For all other countries you may be charged duties and taxes upon entry into your country. To begin the return process, please submit your International USA Princess Polly order return. SHIPPING: Due to global health events beyond our control, DHL, USPS, and FedEx are currently experiencing shipping delays. All Items I sell come from a Smoke For our international babes, be sure to submit your return on our website and take note of your own tracking information and receipt, as we won't be able to track or monitor this for you! All refunds will be processed back to the original payment method used to place the order. When a return is submitted in our system, a label is created specifically for the items in that order. We cannot set items aside for exchanges. We aim to process your return within about 6 business days of receiving the package. We will send you an email with the details of your processed return. Some process pollys some not. I agree to the terms & conditions and to receive periodic promotional emails. Condition is "Used". If you have used a combination of web credit and card/PayPal/AfterPay then your web credit will be re-issued and your payment refunded. Until your parcel has been sorted and scanned by the carrier, there won’t be any tracking events for you to check on. RETURNS: Our returns window is set to 30 days. For US customers shipping to APO, FPO, DPO, and PO Box addresses, all orders will be shipped with 2-3 day delivery. Please take note of your own tracking information and receipt as we won't be able to track or monitor this for you. Polly pocket - Disney Princess Cinderella Carriage with horse, 4 princesses, prince, furnitures and more. INTERNATIONAL CUSTOMERS : We ask that all international customers take note of your own tracking information and receipt as we won't be able to track or monitor this for you. Please note that this change may slightly delay your shipment or delivery time by about 24-48 hours. If this is applicable it will be stated on the product page. Princess Polly is a fashion brand that focuses on style and substance, on quality and affordability, creating a range that all young women aspire towards, and one that all young women can afford to become a part of. We’re constantly replenishing our most popular items, as well as adding new arrivals almost every day! We use a sizing tool to provide a confident recommendation based on what similar shoppers have bought and kept. If you return your items before your first Afterpay payment is due you, these amounts will be removed from your Afterpay plan and you will not have to pay for them. Oh Polly is here for all your fashion needs. I have removed all torn rubber clothing. Your package may be held by the carrier for delivery at a later date while they work to keep safety top of mind. The wishlist is not currently shared between the website and the app but will be in the upcoming months. makena0694169 commented on 2/3/20 . It can take a few hours, sometimes 24 hours to show any kind of an update on the tracking link. We'll just remove the items you have returned from your Afterpay payment plan. Please have an image of the parcel ready for when you receive a reply, as you won’t be able to attach the image on the “Contact Us” form. Condition is "Used" Toys and items used may have scuffs scratches or marks .no batteries are included See my store for many items new and used items> Offizieller instagram-Account. If you have ordered from our US store and your order number starts with #US, If you have ordered from our AU store and your order number starts with #AU. I agree to the terms & conditions and to receive periodic promotional emails. +1 855-818-1786 (Mon - Fri, 9am - 5pm PST), ${ cartDonation.lightboxDonateButtonCta }, Product name and code of the item ordered found on your order confirmation email, Product name and code of the item received. Therefore, it's important to keep up your AfterPay payments as AfterPay charges late fees for any overdue payments! Any orders placed over the weekend or on a public holiday are shipped the following business day.
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